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Welcome to Devix, operated by Dee Urbania Company ("Company", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website www.devix.in and our mobile applications (collectively, the "Platform").
By accessing or using Devix, you agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use our Platform.
• 1-Month Plan: Valid for 30 days from activation.
• 3-Month Plan: Valid for 90 days from activation.
• 6-Month Plan: Valid for 180 days from activation.
• 12-Month Plan: Valid for 365 days from activation.
• 1-Month: Up to 2 free services.
• 3-Month: Up to 6 free services.
• 6-Month: Up to 12 free services.
• 12-Month: 24 free services including 2 full AC services.
• Services must be pre-booked via the Deevix app or customer care.
• Missed appointments without cancellation (at least 6 hours prior) will be counted as utilized.
• Services cannot be carried forward to future months.
• Includes general AC cleaning for one indoor and one outdoor unit per service.
• Does not include gas filling, parts replacement, or deep chemical cleaning.
• Early booking advised during peak season.
• Ensure technician access to the premises.
• Services may be refused for unhygienic or unsafe conditions.
All plans are non-transferable, non-refundable, and limited to the registered address.
• Misuse, fraud, or customer misconduct can result in immediate cancellation without refund.
• Extra services beyond plan limits must be booked separately.
Technicians may refuse service if terms are violated or working conditions are unsafe.
Plans are valid only within Devix’s operational areas. Relocation outside these areas voids the plan.
• All legal disputes are under the jurisdiction of Jalore, Rajasthan.
• Terms can be changed without prior notice.
• Devix is not liable for missed services (up to 1–2 per plan) due to operational constraints or unforeseen circumstances.
• No refunds or compensation shall be provided in such cases.
• Public defamation or misleading reviews without prior complaint resolution attempts may lead to legal action.
• Such behavior may result in permanent suspension of the plan.
• No refunds are provided once the plan is activated.
• Unused services are non-refundable and non-transferable.
• Customers must contact Devix support before any public complaints.
• Failure to follow this process may lead to legal action.
• By subscribing to any Devix service plan, the customer agrees to all the above Terms & Conditions.
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Here is a refined and detailed version of the Devix Service Subscription Plans – Terms & Conditions document, formatted professionally for official use:
Devix Service Subscription Plans – Terms & Conditions
Effective Date: [Insert Effective Date]
• Devix reserves the right to modify, amend, or update these Terms & Conditions at its sole discretion without prior notice. Updated terms will be made available through the Devix app and website.
• By subscribing to any Devix service plan, the customer acknowledges and agrees to all terms stated herein.
Devix is an on-demand service platform that connects users with verified service professionals for various at-home and on-site services such as beauty, cleaning, appliance repair, and more.
You must be at least 18 years old and capable of entering into legally binding contracts to use the Platform. By using the Platform, you represent and warrant that you meet these requirements.
To access certain features of Devix, you must create an account by providing accurate and complete information. You are responsible for safeguarding your login credentials and for all activities under your account.
• You agree to use Devix only for lawful purposes.
• You will not misuse the Platform to harm, harass, or defraud others.
• You must not post or transmit any content that is offensive, inappropriate, or illegal.
Devix connects users with third-party service providers ("Professionals"). All bookings are subject to availability. While we verify Professionals, we are not directly responsible for their services.
All payments must be made through the payment gateway integrated on our Platform. Devix uses secure third-party payment providers. You agree to provide accurate payment details and authorize us to charge your selected payment method for services availed.
• Users may cancel bookings under the terms outlined in our Cancellation & Refund Policy.
• Refunds, if applicable, will be processed within 7–10 business days to the original payment method.
• Professionals are independent contractors, not employees of Devix.
• Devix is not liable for any acts, errors, omissions, representations, or negligence of any Professional.
All content on Devix (logos, trademarks, designs, text, etc.) is the property of Dee Urbania Company or its licensors. Unauthorized use is strictly prohibited.
To the maximum extent permitted by law, Devix shall not be liable for any indirect, incidental, special, or consequential damages, or for loss of profits, revenue, or data.
You agree to indemnify and hold harmless Dee Urbania Company, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising from your use of the Platform or breach of these Terms.
We reserve the right to suspend or terminate your access to the Platform at our discretion, without notice, for conduct that we believe violates these Terms or is otherwise harmful.
We may update these Terms from time to time. Continued use of Devix after changes means you accept the new Terms. We encourage you to review this page periodically.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Jodhpur, Rajasthan.
If you have any questions or concerns regarding these Terms, you may contact us at:
Dee Urbania Company