Handyman | Devix | Anti-Discrimination Policy

At Devix, operated by Dee Urbania Company, we are committed to providing an inclusive, respectful, and safe environment for all users—whether customers, service professionals, partners, or employees. Discrimination of any kind has no place on our platform.

Our Commitment

We are dedicated to fostering a platform where everyone is treated equally and with dignity, regardless of:

• Race or ethnicity

• Religion or belief

• Caste or tribe

• Gender or gender identity

• Sexual orientation

• Age

• Disability

• Nationality

• Language

• Marital or parental status

• Socioeconomic background

Policy Scope

This policy applies to all interactions on the Devix platform, including but not limited to:

• Service bookings and delivery

• Communications between users and service professionals

• Reviews, ratings, and feedback

• Recruitment and employment practices

• Internal operations and external partnerships

Unacceptable Behavior

We do not tolerate:

• Refusal of service based on personal attributes or identity

• Harassment, hate speech, or derogatory language

• Discriminatory pricing, delays, or cancellations

• Biased treatment in customer support or issue resolution

• Profiling of users or professionals in any form

Any user or service provider found violating this policy may face account suspension or permanent removal from the platform.

What We Expect

From Customers:

Treat every service professional with respect and fairness. Avoid making assumptions or requests based on personal bias or stereotypes.

From Service Professionals:

Offer services professionally, without discrimination or prejudice. Serve all customers equally, regardless of background or identity.

Reporting Discrimination

If you experience or witness discrimination on the platform:

Contact our support team immediately via:

Dee Urbania Company
📧Email:info@devix.in
📞Phone: +91 85600 33329

We take all reports seriously and will investigate each case thoroughly and confidentially.

Consequences of Violations

Violating our Anti-Discrimination Policy may result in:

• Temporary suspension or permanent deactivation of the user or professional account

• Withholding of payments (in the case of professionals)

• Legal action if applicable under Indian laws

Legal Compliance

This policy is in compliance with applicable Indian laws, including the Constitution of India, The Equal Remuneration Act, 1976, and The Rights of Persons with Disabilities Act, 2016, among others.

Continuous Improvement

We regularly review and update our policies to ensure inclusivity and non-discrimination. We also conduct awareness sessions with our team and service professionals to promote diversity, equity, and respect for all.

Contact Us

For queries, concerns, or feedback related to this policy, please write to us at:

Dee Urbania Company
🌐Website:www.devix.in
📧Email:info@devix,in
📞Phone: +91 85600 33329